Carlo Steenvoorden serves as Executive Vice President of HR People Services, Analytics & HR AI at KPN, the leading telecommunications company in the Netherlands. He oversees the transformation of Work Tech and People Analytics initiatives, modernizing HR processes through AI and GenAI applications while establishing standards across the Work Tech landscape.
His leadership bridges traditional HR functions with modern digital solutions, positioning KPN competitively in the digital marketplace. Drawing from his Finance & Private Equity background, Carlo combines digital transformation with analytical insights to drive data-driven HR decision making, supporting KPN’s strategic objectives while improving employee engagement and operational efficiency.
AI is changing everything by taking over routine tasks and transforming how work gets done. But this doesn’t mean the end of HR. Instead, HR’s role is shifting: focusing even more on people’s growth and wellbeing. This future is only possible if HR leads with care and balances AI’s power with the responsibility to protect and empower every employee. So, how can HR take charge and shape this new AI-driven world? Let’s explore.
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